Terms of service

Guarantee: If you are unhappy with an item you have purchased from us, we will gladly accept it back for store credit within 14 days of receipt. (see details here). In the event of a defective product, we will promptly replace the item once a defect has been confirmed. We may request photos from you. If a replacement is not available, we will refund the full purchase amount, including shipping. (See complete details on cancellations, refunds, and defective products here.)

The lark VIP list: We want to thank you for your support by sending you an email newsletter. This mailer may include monthly specials, advance notice of storewide sales and events, and information on new products. You can join by opting in to our email list. We don’t believe in bombarding you with email, and we will never sell or otherwise distribute your email address. You can easily opt-out at any time. Join here!

Privacy statement: We do not sell or share your information with outside companies or third parties. When you purchase from us, we will request your name, billing and shipping addresses, phone number, and credit card information. We need this information only to process and ship your order and do not retain it after the sale.

Pricing and forms of payment: We try our best to enter accurate data on our website; however, we reserve the right to adjust pricing in the rare event of a significant pricing error. You will, of course, have the option to cancel your order in this event.

For payment on orders, you can use PayPal or a credit card (Visa, MasterCard, Amex, Discover) on our checkout page. Payment is processed in full at the time of order. Payment is secure, as signified on the checkout page address bar.